About ilarna
At ilarna, we believe that finding the right care should be easy, affordable, and personal. That’s why we’ve created a platform where you can connect with compassionate and qualified Personal Assistants who are dedicated to providing the highest quality care for you or your loved ones.
Let’s put the heart back into care. At ilarna, we want to look after those who need care and those who provide it.
With ilarna, finding the perfect Personal Assistant to provide home care for you or your loved one is easy, safe and secure.
Simply create an account on the ilarna platform, share your care needs with us and one of our Customer Experience Team will contact you to discuss. Whether it’s companionship or more complex requirements, we’ll help you connect with local, dependable, quality care you can trust.
Why choose us?
We get it. Finding a Personal Assistant is a hard decision – a personal one that requires a lot of thought and trust. With so much to consider, we help simplify the process to ensure you find someone best suited for you.
How it works
At ilarna, we let our Personal Assistants set hourly rates based on their unique skills, expertise, and qualifications. So, whether you’re looking for companionship, assistance with daily tasks, or specialised care, ilarna can help you find the perfect match.
Where does your money go?
We ensure that our Personal Assistants are paid fairly. Providing invaluable support, their hourly rate begins at £15 per hour to ensure they’re compensated fairly for the reliable and high-quality care they provide.
But that’s not all. You see, we understand the love and hard work that goes into caring – that’s why we ensure 100% of the fees go to your Personal Assistant and add a £5 service fee plus VAT. In short, there are no hidden fees.
Why do we work like this? Well, by bypassing traditional agency fees, we can reduce the price and help make reliable, high-quality care more accessible to those in need.
How we track your loved ones' care
We’re committed to ensuring your loved ones receive exceptional care that meets your needs and exceeds your expectations. After each care session, we’ll send you a ‘Happiness Report’ detailing your loved one’s health, mood, and any changes in their environment.
With features like clock-in and clock-out alerts, you’ll always feel connected to your care team, knowing exactly when they’re there and if there are any delays. This transparency is the cornerstone of trust, fostering a lasting bond between you and your dedicated Personal Assistant.
Need experienced specialised care?
We understand the importance of catering to your unique care needs, so when you sign up with ilarna, our platform will match you with experienced and available Personal Assistants in your area.
However, if you don’t immediately find someone suitable, don’t worry. Our Customer Experience Team is here to lend a helping hand. We’ll reach out to you as soon as possible to discuss your needs further and find a Personal Assistant, especially for you, at no extra cost.
Certified Personal Assistants
Rest assured, each of our Personal Assistants undergoes a thorough screening process, which is completed with interviews and comprehensive background checks. This ensures you welcome a trusted Personal Assistant into your home – someone qualified, reliable, and committed to providing exceptional care.
Need care fast?
Life can be full of surprises, and we’re here to lend a helping hand when you need it. That’s why we’re excited to provide care solutions that can be arranged in just 2 hours.
We know firsthand how essential it is to find the perfect Personal Assistant, whether it’s for yourself or a family member. That’s why we’ve made our process as easy as one-two-three, ensuring that assistance is always just a step away when you need it most.
From providing companionship to specialised medical care, our compassionate network of professionals is eager and prepared to lighten the load for you or your loved one.
Need expert support help using our platform?
Our friendly Customer Experience team is here to support your search for the right Personal Assistant.
Whether you need help setting up your profile or searching, we’re available seven days a week to provide support and guidance.
Types of care
Discover the perfect care solution to fit your needs, whether for specific hours, around-the-clock support, overnight assistance, or short-term relief.
Hourly Care/Home Visits
Tailor your care schedule by selecting a Personal Assistant for the hours that best fit your needs. Hourly care remains our most popular choice!
Overnight Care
If you require assistance overnight, rest assured we’re here to lend a helping hand.
Live-in Care
Let our team assist you in finding live-in care for yourself or your loved one.
Respite Care
Take a well-deserved break from caregiving with our short-term relief options.